In an effort to coordinate inquiries regarding the import of medical supplies and personal protective equipment, the U.S. Customs and Border Protection's (CBP) Pharmaceuticals, Health and Chemical Center of Excellence and Expertise has established the COVID-19 Cargo Resolution Team (CCRT). This team is a multidisciplinary team to triage incoming inquires, coordinate with affected ports, and respond directly as appropriate.
CCRT can be contacted at COVID19_RELIEF_IMPORTS@cbp.dhs.gov.
This email address will be used as CBP’s coordinating mechanism for receiving and responding to inquiries concerning the items below items. Assigned staff will also coordinate with the ports and other government agencies to ensure that legitimate shipments are not unnecessarily delayed.
Types of inquires that should be sent to the mailbox are:
To assist CBP in expediting the release of COVID-19 relief materials, please include as much data about the shipment as possible. Ideally, this will include the following:
Also of potential use to importers is the recent World Customs Organization (WCO) release of Guidance on HS Classification for COVID-19 Medical Supplies.